New Patient Information

New patients should arrive 15-30 minutes prior to their scheduled appointment time to complete paperwork. Please be prepared to provide your driver's license, insurance or Medicare cards, and any required insurance referral or authorization, or Medicaid paperwork. Please bring all of your medications, previous records, or recent test results with you.

Delays are sometimes unavoidable. We strive to see patients promptly as scheduled, but emergencies are inevitable and can cause unplanned delays. Please understand if you have to wait on an appointment due to an emergency, the next time you could be the emergency causing the delay.

All test results will be reported to you as soon as possible by either mail or a phone call. A final report may take 3-7 days to become available. If you have not received a call or note after 7 days, please contact our office and leave a voice message for the nurse. They will check your test results and contact you with the results.

Click here to download our New Patient Paperwork! You can fill this out in the comfort of your own home and bring it with you to your visit.

Good Faith Estimate

Right to Receive a Good Faith Estimate of Expected Charges Under the law. Health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit or call 1-800-985-3059.


To schedule an appointment with one of our physicians, please contact us at 817-338-1300. We gladly accept all new patients and thrive on our abilities to see new patients within one week's time.

Please be prepared to present your photo id, insurance card(s), and pay any applicable balances due, at the time of service.

Missed Appointments

It is the policy of Fort Worth Heart to monitor and manage appointment no-shows. Any patient who fails to arrive for a scheduled appointment without canceling the appointment less than 24 hours prior to the scheduled time is considered a 'no show'. A patient who consistently fails to present themselves for scheduled appointments is considered a chronic no-show. A patient who is a no-show more than three times may be dismissed from the practice at the discretion of the physician.


If you see that you cannot make your scheduled appointment, please call us as far in advance as possible so we can offer the opportunity to another patient. A courtesy call in that respect will help us and others tremendously. With sufficient notice, we can avoid having to rearrange the schedule and make many phone calls.


Please be aware that some insurance plans require a referral from your Primary Care Physician before you are able to be seen by one of our physicians. It is the Primary Care Physician's responsibility to provide the referral to Fort Worth Heart before your scheduled appointment with us.

Some insurance plans will require pre-certification before a procedure may be performed. Please allow 48-72 hours for pre-certification to be completed.

Pharmacy Refills

To obtain a prescription refill, please call our office. Please be prepared to provide the following information when requesting a prescription refill:

  • Patient's Name
  • Patient's Date of Birth
  • Medication Name, Strength, and Dosage
  • Pharmacy Name and Phone Number

Please note that some refills may require the patient to first be seen by a physician.


If you experience significant breathing distress and or severe chest pains that do not go away, call 911. If already relieved, but the spell was intense, go to the Emergency department of the Hospital, not to the office or to any Urgent Care Clinic!

If you have new symptoms (some chest discomfort or pressure, or increased breathing problems) not so intense, but different: During office hours, call our office and speak with a nurse.

Never delay seeking medical attention when experiencing symptoms.